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Corporate Social Responsibility

VidaCaixa bases its management on responsible actions and financial efficiency. Our commitment to ensuring sustainable actions focuses on bringing added value to the company across the board, from customers to resources, investments and the origin of the assets. Our mission is to fully meet the insurance needs of the largest amount of customers through a suitable range of products and quality, with the commitment to add value to customers, shareholders, employees and society in general. 


VidaCaixa always carries out its activity following its corporate values: quality, trust and social commitment. 
 

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[F18] Responsabilidad corporativa - Valores

VALUES

Quality

As well as seeking an efficient management, we strive to provide customers with an excellent customer experience and offer them the products and services that best suit their needs.

Trust

Trust is the sum of honesty, professionalism and accessibility and it’s the key to our customer relations. We focus on advising customers ensuring transparency in our work, with principles of responsibility in each of our products and investments.

Social commitment

More than a corporate value, social commitment is a genetic legacy: it’s our origin, our essence. We work on it by promoting inclusion and financial education, environmental and social sustainability, supporting diversity and encouraging corporate volunteering.

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OUR STAKEHOLDERS

We undertake commitments with people and the environment to create shared value for both the entity and our stakeholders. VidaCaixa integrates environmental, social and governance criteria into our business operations and our strategy, working closely with our stakeholders:


Asset Publisher


  • Analysts and regulators

    • We stick to the highest standards as part of our commitment to excellence in our activity. Because of this, we were the first insurer and pension manager in Spain to become signatories of the UN Principles for Responsible Investment (PRI) and the Net Zero Asset Owner Alliance to achieve climate neutrality by 2050. We are members of the main international sustainability alliances (such as PSI or Global Compact), which promote responsible socioeconomic growth. We work with insurance employers and collective investment institutions to defend the best practices and promote ethics and transparency as the basis of a good governance model.

  • Shareholder

    • VidaCaixa is fully owned by CaixaBank and the relationships with our shareholder are a cornerstone in the development of our activity. We contribute to its mission and vision, which are aligned with the corporate values of quality, trust and social commitment, in order to add value to the entire Group and, consequently, the expectations of our shareholders and investors.

  • Employees

    • VidaCaixa’s professionals are our main asset, and the success of the organisation’s sustainability and social and economic efficiency depends on them. VidaCaixa’s companies encourage the development of their potential and talent, promote diversity and constantly improve their experience. More information: https://www.vidacaixa.es/documents/18549598/18585646/people+first.pdf

  • Customers

    • We place customers at the heart of our activity and therefore work to create long-term value both for them and for the environment in which we operate.



[F32] Responsabilidad Social Corporativa - COMPROMISO CON LA GESTIÓN RESPONSABLE


COMMITMENT TO RESPONSIBLE MANAGEMENT

Trust, quality and social commitment are VidaCaixa’s values, which inspire all the organisation’s employees and drive the action principles laid down in the entity’s Code of Ethics, its policy for agreements and partnerships developed by VidaCaixa and, in general, all the activities run by the company. Below are the initiatives promoted by VidaCaixa and the ones we have joined to expand our Corporate Social Responsibility.


Code of Ethics

VidaCaixa aspires to act in accordance with the basic pillars of quality, trust and social commitment. To do so, every member of the company agrees to observe VidaCaixa’s Code of Ethics in their professional relationships, internally and externally: with other employees, as well as the Group’s shareholders, our customers, suppliers and society in general.


We agree to run our business under the strictest legal and ethical standards and with the best standards on professional conduct, in the interests of our customers, of the community and of that of everyone who is directly involved with our company. The principles for our actions include observing the laws and regulations in force at any given time, respect, integrity, transparency, excellence, professionalism, confidentiality and social responsibility.


 

[F8] Responsabilidad Social Coporativa - Principales pactos y adhesiones

Main agreements and partnerships

The policy for agreements and partnerships constitutes another step in our strategy to position corporate responsibility at the heart of all our actions and activities..


At present, VidaCaixa is a signatory of the Principles of Responsible Investment (PRI), forms part of the business alliance for child vaccination - GAVI Alliance, and has the Family Responsible Company (FRC) certification. It is also committed to the United Nations Global Compact , the Principles for Sustainable Insurance that are also promoted by the UN and Zero Asset Owner Alliance.



[F8] Responsabilidad Social Coporativa -Voluntariado corporativo

Corporate volunteering

Retorn came to life in 2006 under the initiative of a group of employee volunteers and it promotes and manages projects related to social responsibility and sustainability focusing on three central points: society, environment and employees. The voluntary nature of the initiative offers volunteers the chance to choose and manage the activities directly.

The purposes of Retorn are the generation of social initiatives and programmes, proposed by the employees, the promotion of socially responsible values among the employees and the possibility of the employees directly managing the company's social initiatives through a budget specially allocated for this purpose.
 



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VidaCaixa bases its Corporate Social Responsibility on the entity’s mission, vision and values. Find out more about us and our commitment.


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